Need a hand with your Christmas Dinner Show tickets? Find answers below about ordering, discount codes, ticket downloads, and your customer account.
Get Tickets · How to Use a Discount Code
Ordering Tickets
How do I order tickets?
- Visit Get Tickets and choose your show date.
- Select the ticket type and quantity, then click Add to cart. Repeat for any other ticket types you need, including Free Child tickets.
- Review your show date, ticket types, quantities, and total in the cart.
- Click Proceed to checkout, enter your billing information, and complete payment.
Check your email address carefully at checkout so your order information reaches you. If you already have an account, sign in before ordering to keep your new booking with your account.
Using a Discount Code
Enter your code in the Coupon code field in your cart and click Apply coupon. You can also enter it through Have a coupon? at checkout.
Check that the discount appears in your total before paying.
View our step-by-step discount code guide with screenshots
Finding Your Tickets
Where can I download my tickets?
When your tickets are ready, use the ticket download links in your order email.
You can also sign in to My Account, open Orders, and select View beside the booking to find its ticket links.
Download your tickets before your visit so they are easy to find on show day.
I haven’t received my order email. What should I do?
Check your spam or junk folder and the email address you used at checkout. If you have an account, check My Account → Orders for your booking.
If you still cannot find it, contact us before placing another order.
Your Customer Account
How do I sign in?
Open My Account and sign in with your account email address or username and password.
If you receive a new-account email with a password setup link, follow that link to choose your password.
What if I forgot my password?
Select Lost your password? on the sign-in page. Enter your account email address or username and follow the instructions in the password reset email.
Check your spam folder if the message does not arrive.
How do I manage my account?
After signing in, use these sections:
| Section | What you can do |
|---|---|
| Orders | View your order history, check order details, and access ticket links for your bookings. |
| Account details | Update your name, account email address, and password. |
| Addresses | Update your saved billing address for future purchases. |
Remember to save your changes.
Why is an order missing from my account?
Check that you are signed in to the account associated with the purchase.
If you ordered without signing in, use the ticket links in your order email or contact us for help finding the booking.
Help With an Existing Order
If you selected the wrong date, need to discuss ticket quantities or guest details, or have a cancellation question, please contact us. We will review your request and explain the available options.
For changes to an existing booking or issued ticket, contact us directly rather than only updating your account profile.
Still Need Help?
We are happy to help you find your tickets or answer questions about your order.
Call: (208) 538-7337
Email: Help@MountainRiverRanch.com
To help us locate your booking, please include your order number, checkout email address, and show date, if available.